Shipping & Delivery
Floralfanaticsfabric.com.au offers registered shipping for all orders. We use Australia Post to deliver all your parcels. Your order will be dispatched approximately 24 working hours after payment has been confirmed this can however increase to 3 days if a sale is on or if there’s a large volume of orders (pre ordered fabrics are excluded and will be dispatched upon arrival from our supplier which can take 7-28 days depending on the type of fabric). Delivery then takes another 3-10 days depending on your postcode and postage option chosen at check out.
We do ship internationally but only a select amount of countries are programmed on to the website if your country of residence falls outside of the UK, New Zealand and USA please contact me for a shipping quote.
Please note Western Australian and Northern Territory customers: your order will take between 5-10 working days to arrive (unless you choose express post on checkout).
Should you provide us with an incorrect address or contact information we accept no responsibility for your order.
NEW ZEALAND CUSTOMERS
Please Check Your Local Customs And Duties Charges Before Ordering. As A Guide You May Order Approximately $400NZD Worth Of Fabric For Personal Use With No GST Or Duties Payable. We Are Not Responsible For Any Duties Or Taxes Incurred From International Purchases.
Privacy & Security
Floralfanaticsfabric.com.au will never share your personal information with a third party. Any information we collect from you will be used to:
- Process your order.
- Advise of any special sales or new products (you may unsubscribe from this communication at anytime).
If you have any queries or questions please email: firstname.lastname@example.org
We do not offer phone enquires. For all order and product queries please email only, also welcome to contact on Facebook.
Returns & Replacements
At Floralfanaticsfabric.com.au we take time to prepare your order with care. All orders are carefully checked before they are sent to ensure your goods arrive as ordered. If you believe your item is incorrect, damaged or faulty you must notify us by email within 3 days of receipt. Once we have received the goods and confirmed they are faulty or incorrect a replacement of the same item will be sent by registered post, unless the goods are out of stock then a refund (including return postage) or store credit will be given. All goods must be returned to us via registered mail.
We do not refund or exchange if you have a change of mind about your purchase for any reason including your colour choice under any circumstances. Postage costs will not be included in credits. No returns will be accepted on sale item fabrics.
Please check your fabric carefully before cutting and washing it as once this has been done a refund or exchange will not be accepted.
Fabric is cut in continuous lengths (eg. quantity 4 = 2 metres in one continuous piece). Each fabric unit is 50cms every even number will increase the amount to full metre/s. All prices are in AUD. We intend to cut all our orders in continuous lengths, but do not guarantee all quantities will be supplied in one continuous length.
Our minimum cut is 50cm. Fabric vary in width, everything is usually 112cm and over, measurements are written on each product description.
Fabric weights may vary considerably due to the usage of metres and width. Being that these are lightweight- Medium weight fabrics these are mainly used for clothing but you can use it for other sewing projects. Fabric weights are given in each item description.
Colours may vary from those shown on your viewing device. Every care has been taken to provide accurate photographs of our products but as some devices may vary in colour and contrast they may show differently.
Please note that all fabric types are susceptible to shrinkage and fading and we do suggest you wash your fabric before use.
Payment, Pricing & Promotions
We accept the following methods for payment:
- Layby through Paypal
- Bank transfer (Payment due within 48hours and please allow up to 48 hours for money to clear)
Afterpay – Buy what you want today, pay it over four equal fornightly payments, recieve and enjoy your fabric upfront. No interest ever! Only available to Australian Residents. Please find more information at https://www.afterpay.com.au/buy-with-afterpay/
Oxipay – Buy now and Pay it off over 4 easy payments. It’s just that little bit of extra breathing space to make buying easier. Get the goods upfront. No Interest Ever!! Only available to Australia Residents. Please find more information at https://oxipay.com.au/works
ZipPay – Buy Now, Pay Later, Interest Free. zipPay is a safe, simple and 100% interest-free payment solution powered by zipMoney Payments. zipPay gives you the ability to buy now, and pay later for purchases – without a credit card. Once approved, you get access to a new shopping account you can pay back with total flexibility over time. It’s simple to use and specifically designed to help you manage your online spending. You can find out all information here https://zippay.com.au/faq/
Cancellation of Order
Once an order has been placed it cannot be cancelled as all orders are prepared shortly after they have been received.